COVID-19 Update from Secure Pack Storage

5/22/2020 UPDATE:

Please note that we have resumed our “standard” business office hours and that our facility access hours remain unchanged (5:00AM - 11:00PM), but all rental and payment activity should continue to be directed to www.securepackstorage.com and 865-888-7225. Inquiries and any communication should be sent to info@securepackstorage.com

In consideration of the risks associated with the ongoing Coronavirus crisis, we STRONGLY urge our current and prospective tenants to limit their in-office visits by taking full advantage of our online payment and reservation capabilities.
We apologize for any inconvenience this may cause, but the entire Secure Pack Storage team is committed to the health and safety of our tenants and stands behind the efforts to "flatten the curve" and minimize the impact of the Coronavirus pandemic on our community.

Once again, we thank you for your understanding...

The Secure Pack Storage team

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4/3/2020 UPDATE:

In response to the ongoing Coronavirus crisis and in support of Executive Order 23 issued by Tennessee Governor Bill Lee, Secure Pack Storage will begin limiting rental office hours (effective immediately).

Please note that our facility access hours remain unchanged (5:00AM - 11:00PM), but all rental and payment activity should be directed to www.securepackstorage.com and 865-498-3096.

Inquiries and any communication should be sent to info@securepackstorage.com

Any business activity that cannot be conducted online or facilitated remotely will be scheduled on a case-by-case basis.We apologize for any inconvenience this may cause, but the entire Secure Pack Storage team is committed to the health and safety of our tenants and stands behind the efforts to "flatten the curve" and minimize the impact of the Coronavirus pandemic on our community.

Thank you for your understanding...

The Secure Pack Storage team


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Friends and Customers,

With the growing concerns regarding COVID-19, Secure Pack Storage will be taking the following steps to help protect our current and future tenants, as well as our employees… all while continuing to provide the best customer experience possible.

To limit interactions, maintain social distancing, and provide additional time for cleaning and sanitizing, the Secure Pack Storage office hours have been reduced (10:00-3:00 Mon-Sat). We request that all unnecessary visits be eliminated and that alternate contact channels (phone, text, email) be utilized whenever possible.  

Current Tenants

We strongly urge our tenants to make payments via auto-pay (credit card or ACH), or through our website: SecurePackStorage.com.  If you do not have an online account or are having issues logging in, please call 865-498-3096 for assistance in regards to setting up an account.

If you cannot make a payment through our online services, you may mail payments to: 

Secure Pack Storage 1325 Hwy 321 N Lenoir City, TN 37771

You may also drop off payments at our facility's designated mail-drop area.

Gate access hours remain unchanged and current tenants may access their units during normal access hours of 5AM-11PM. We highly recommend that all tenants utilize the EASY Code gate access app (i-Phone and Android) to eliminate the need to access via the entry/exit keypads. Contact us for more information.

New Rentals

All new rentals can be initiated by visiting our website at SecurePackStorage.com. An appointment will be scheduled to facilitate move-in.

We will continue to monitor the Coronavirus situation and follow guidelines as the situation evolves. The safety and well-being of our employees and customers is always a top priority for us at Secure Pack Storage.

As always, we value our tenants and we appreciate your business!

For any questions or concerns, please email us at Info@SecurePackStorage.com or reach out to us here.

Regards,

The Secure Pack Storage team